Industry, nonprofits, and government use the Balanced Scorecard to drive performance.
Balanced Scorecard
The Balanced Scorecard is an organizational framework for implementing and managing strategy at all levels of an enterprise by linking objectives, initiatives, and measures to an organization's strategy. As an enterprise view of an organization's overall performance, it integrates financial measures with other key performance indicators around customer perspectives, internal business processes, and organizational growth, learning, and innovation.
Implementing the Balanced Scorecard
Automation helps people make better decisions because it offers quick access to actual performance data. Starting with the right performance measurement software gets the right performance information to the right people at the right time. Automation adds structure and discipline to implementing the Balanced Scorecard system, helps transform disparate corporate data into information and knowledge, and helps communicate performance information.
Sustaining the Scorecard
The Balanced Scorecard provides an on-going, dynamic, and sustainable framework communicated throughout the organization. Scorecards that leverage technology to provide automated links to measures, documents, and initiatives are the most useful. Ultimately, the scorecard should become part of the organization's culture and employees' work experience. An easy-to-deploy-and-embrace web-based system allows for rapid roll-out and sustainability.
Culture and Connection
Once the Scorecard is developed it is important to cascade it throughout the organization. This will help link the group and individual to the strategy. Everyone needs to understand the cause-and-effect linkage and how each contributes to the organization's overall performance. The goal is to translate the strategy into the staff's "everyday speak" and identify measures of success that link to the overall strategic direction. As we connect and link, the culture of the organization changes to be strategy focused.
Using a software product allows everyone in the organization to clearly understand their relationships to the bigger strategy, align their work to strategy, and measure their results. This continuous feedback mechanism allows course corrections to be made early and easily, ensuring progress toward goals.
Spider Balanced Scorecard Solutions
Scorecarding as a Service: Execute strategy with on-demand Balanced Scorecards, Strategy Maps, and Initiative Management. Our hosted Scorecard solution requires no IT involvement, allows for rapid scorecard, initiative, metric, and strategy map development, and provides an immediate solution for automating, displaying, and executing strategy.
Corporate Management Suite (CMS): The most complete Performance Management software on the market includes Scorecards, Strategy Maps, Report Writer, Meeting Manager, Action Planner, and Document Manager.
Use CMS to automate and report on a variety of planning and performance management processes, including Balanced Scorecard, Strategy Maps, Risk Management, Lean, Six Sigma, Compliance, and Regulatory.